All, I have an interesting question. I have been using a certain company's product for around 10 years now. It's a small company, that has a specialty market of data aquisition products for race cars. (Systems that record car and driver data.) The same people have been at the company since I first started using their systems. These are high end systems, with complete packages ranging from $6,000 to over $20,000. I know their prices are very high, due to the niche market and quality they offer. But I also think some of it is crazy...for expample, to upgrade a base recording box from 128k to 512k (yes, that's k, not meg), is $400! Some systems use PCMCIA memory cards that they have priced at $695 for a 4 meg card. Or a simple proximity switch used to measure wheel speed. Their price, $160, available from most electronic stores for $30. I have not spent much money with them over the years, other then the purchase of my system about 9 years ago. I have ordered little things and have kept in touch so they know who I am. They have some new sensors out this year I want to use, but I need to pay $1300 to upgrade the firmware and software first. So the total I am spending is around $3000. As a long time supporter and user of thier products, I thought they would be willing to give me some discount on the upgrade. No dice. Was it reasonable for me to expect something on this????? Michael.