Short version, before my power goes out again(As I was typing the long version)... Got the Drive in September 2001. Stopped working two days ago. I burned my last CD, popped it in, worked fine, deleted audio files that went onto the CD. Next day, went to go burn another one, this one of radio comedy bits. Nothing. Kept on saying, "Insert recordable CD". It was a Recordable CD, hadn't been used. Threw it out, put another one in, figuring it was a bad batch. Still no go. Gave it a days rest, tried again, still nothing. Then I put in a DVD disc, just to see if it would recognize the files on the drive. No go. But, the E: Drive, Wich is my Creative LAbs CDRW 12/10/32, still pops up as a recognizable drive. Is my warranty still open? I've long since thrown out the documentation, figuring the drive would be good for another 3-4 years like my original 2/4/24 drive. Any help will be appreciated.. thanks.