1. Sign-up to become a member, and most of the ads you see will disappear. It only takes 30 seconds to sign up, so join the discussion today!
    Dismiss Notice

Cox Communication

Discussion in 'TV Shows' started by JjSeVdT, Aug 7, 2006.

  1. JjSeVdT

    JjSeVdT Auditioning

    Joined:
    Aug 7, 2006
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I'm moving soon and I have never had Cox as a cable provider and wanted some input as to wheather they offer good service and deals or any thing. Please let me know. Thanx
     
  2. BrettB

    BrettB Producer

    Joined:
    Feb 1, 2001
    Messages:
    3,019
    Likes Received:
    0
    Trophy Points:
    0
    I'm in the OKC area.

    I have analog cable (extended basic, ~70 channels, $40/month) and the image quality is pretty bad. Have never had the digital.

    Have had the hi-speed internet for 3 years. It was great up until a few months ago when it started having drop-outs. It's $40+/month and that's with a $10 disc. for having the cable service.

    As far as deals, what they are doing now is giving a price break on 'bundles' (cable, internet, phone). I think everyone is doing the bundle thing now.

    I desparately want to do something different but can't make up my mind what to do. [​IMG]
     
  3. TheLongshot

    TheLongshot Producer

    Joined:
    May 12, 2000
    Messages:
    4,118
    Likes Received:
    0
    Trophy Points:
    0
    The problem is, you really have to specify what area you are moving into, since service isn't always universal just because it is owned by the same company.

    Cox for us has been pretty good, for the most part, but that's here in NVA.

    Jason
     
  4. Tarkin The Ewok

    Tarkin The Ewok Supporting Actor

    Joined:
    Apr 15, 2004
    Messages:
    654
    Likes Received:
    0
    Trophy Points:
    0
    I just use them for basic channels and high-speed internet, but they haven't given me any problems here in Tucson, AZ.

    You will get more "savings" by bundling services, but make a list of what you actually need before talking to them. Saving money on something you won't use only fills their pockets.
     
  5. David Williams

    David Williams Cinematographer

    Joined:
    Mar 6, 2001
    Messages:
    2,288
    Likes Received:
    0
    Trophy Points:
    0
    I've always had fairly good cable service, which is good since I'm pretty much stuck with them since I live in an apt complex that won't allow satellite which is cheaper. Their customer service is just above barely competent and each area that Cox operates in is run as a franchise organization separate from corporate. So the Cox Cable in Tulsa, for example, isn't run by the same people as the Cox in Wichita. Which is what I found out when I tried to move my service when I moved from Tulsa to a podunk little town on the OK/AR border. Cox in Tulsa and OKC and all other places in OK is run by 'Cox Oklahoma', while Cox service in KS and AR and my little podunk town is run by 'Cox Kansas', which do not interoperate.

    So I signed up for service here and I ended up having to call CS over 12 times in the first 2 months. The agent that set up my account was either on his first day on the job or his last, because he told me so many lies (digital cable with all tiers, no pay channels + 6mb cable modem for $99.99 a month). The bundle deal ended up giving me 384 kbps (around 32K/s) instead of the 600 K/s I was promised (which turns out to be their most expensive service tier at $54.95). Their customer service finally managed to fix everything and compensate me for my inconvenience, but for what I was paying for the meager internet service it just wasn't worth it and I ended up going back to SBC for DSL service (300 K/s @ $19.99).

    I apologize for the long post, but to sum it up: I've never really had a problem with their cable service in either places. They have great DVR with Pioneer Passport Echo software (The King of DVR software, imho. Beats the heck out of TiVo any day).
     

Share This Page