I called Comcast in my area (Indianapolis) last night and again today. I am receiving a different price quote and list of services each time: Last night: ABC, NBC, CBS, ESPN, SHO, HBO plus 8 other channels in HD (wouldn't elaborate) 3-month promotion for $19.99 monthly then converts to $58.94 after that. (equivalent to a $14.95 addition to Full Basic package current services) Included HD converter rental as part of that cost Today: CBS, NBC, ESPN only (SHO and HBO would only be active if subscribed to those services) Cost: $5 additional for 1st month Then for next 6 months, $6.99 converter rental plus $5 monthly fee for HD service Then after that, $19.99 a month which included converter rental. Neither CSR really acted like they knew what they were talking about. I'd like to have HD service, but I can't get a straight answer. Should I keep calling back until I get a package I like? Would I be better served going into the Comcast office and seeing what they say?