Comcast broadband cable wont stay connected...

Discussion in 'Computers' started by Kyle McKnight, Aug 19, 2003.

  1. Kyle McKnight

    Kyle McKnight Cinematographer

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    Man...all afternoon, after a short period of time, my comcast ineternet will stop working, and I have to unplug my linkysys 4port switch and plug it back in for it to work. Any ideas as to what may be going on?
     
  2. SteveCop

    SteveCop Agent

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    Kyle,
    I'm in Dallas and I haven't noticed any problems today with my Comcast connection.
     
  3. Kyle McKnight

    Kyle McKnight Cinematographer

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    Hopefully it's just something going on for today. It seems to have stayed connected for the past hour while I watched my encoded copy of The OC. I hope it stays put...
     
  4. Rob Landolfi

    Rob Landolfi Stunt Coordinator

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    Kyle,

    Have you called tech support to check on outages/problems in your area? In northern VA, we had service disruptions with Comcast nearly every day from 10 July through the first week in August, and I understood because of the storms we had. I ended up going in and swapping modems when tech support repeatedly told they couldn't get a signal from my modem, and I've been monitoring ever since.

    I'm running a Netgear router, but took it down to just a straight modem to computer connection until they got everything worked out. Prior to this, it was two-plus years of hassle-free service. Good luck. It's amazing how dependent we get on the internet.
     
  5. Larry Fletcher

    Larry Fletcher Stunt Coordinator

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    just saw this. I have the same problem. It is the router. Do you get the "red diag light of death also" . I called linksys a while ago and they said to send it back to them. I didn't feel likewaiting. Mine only happens during t-storms. I do have a surge protector though.
     
  6. Kyle McKnight

    Kyle McKnight Cinematographer

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    I haven't had a problem since the day I originally posted this. All lights on the router were normal, as were the cable modem. It just wouldn't stay connected.
     

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