John DeSantis
Stunt Coordinator
- Joined
- Nov 18, 1999
- Messages
- 202
I'm having problems with CC ever since I switch to HD Cable.
I have the dct 6400 Phase lll along with a DCT 6412 (moto)
Along with the degraded analog channels, which I understand to be an inherent problem, I am having problems with Closed Caption being display correctly..if at all. After hours of troubleshooting the Cable Company is blaming the Box.
I can get it to work sometimes on what seems to be analog channels but the Higher Channels (400 +) display CC that is just plain weird. The last letters of one word are put onto the front of the next..etc. Example: "Se ethe ca trun"
At times I can enable the CC within the Cable box and it displays correctly but does not stay on screen long enough to be read ( unless your Evelyn Wood )
The set is a New Sony Wega LCD HDTV. I can get CC to display correctly using the few OTA channels I can get so I don't think the problem is the set.
I've tried every connection. DVI, HDMI, Component. The only way it works correctly is if I bypass the Box and run basic cable. The Cable Guy said it may be a software issue but haven't heard from them for awhile. I can't believe this problem isn't pretty widespread with these Motorola Boxes. Getting ready to dump the PVR cause I think this is what's causing the problem...along with poor Analog PQ that Motorola admits to. It's a nice feature but I have hearing problems and need to use CC sometimes with Movies.
I have the dct 6400 Phase lll along with a DCT 6412 (moto)
Along with the degraded analog channels, which I understand to be an inherent problem, I am having problems with Closed Caption being display correctly..if at all. After hours of troubleshooting the Cable Company is blaming the Box.
I can get it to work sometimes on what seems to be analog channels but the Higher Channels (400 +) display CC that is just plain weird. The last letters of one word are put onto the front of the next..etc. Example: "Se ethe ca trun"
At times I can enable the CC within the Cable box and it displays correctly but does not stay on screen long enough to be read ( unless your Evelyn Wood )
The set is a New Sony Wega LCD HDTV. I can get CC to display correctly using the few OTA channels I can get so I don't think the problem is the set.
I've tried every connection. DVI, HDMI, Component. The only way it works correctly is if I bypass the Box and run basic cable. The Cable Guy said it may be a software issue but haven't heard from them for awhile. I can't believe this problem isn't pretty widespread with these Motorola Boxes. Getting ready to dump the PVR cause I think this is what's causing the problem...along with poor Analog PQ that Motorola admits to. It's a nice feature but I have hearing problems and need to use CC sometimes with Movies.