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CBS All Access - Stereo Only?

Discussion in 'Streaming and Digital Media' started by Todd Erwin, Apr 22, 2019.

  1. Message #41 of 79 Jan 31, 2020
    Last edited: Jan 31, 2020
    Todd Erwin

    Todd Erwin Producer
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    If you page back and read some of my early comments, one of the reps I spoke with seemed completely happy with the built in speakers on her TV. And that may be where part of the problem lies, reps who are not at all tech savvy. Hulu is the opposite - the reps I spoke with seemed genuinely concerned that their 5.1 device support rollout had been incredibly slow.
     
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  2. Floydy

    Floydy Auditioning

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    Mind if I ask what generation Firestick are you using? I'm using the latest generation 4K and definitely not getting 5.1 pass through on any CBS All Access content. I get DD 5.1 on Netflix, Prime and other Prime Channels so its not an equipment problem. Are you sure you're getting true 5.1 pass through and not just an up-mix by your receiver? It's driving me nuts I can't get this to work!
     
  3. Todd Erwin

    Todd Erwin Producer
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    The app on Fire Sticks is stereo (again), but if you subscribe using Amazon Channels, it's 5.1. What I dislike about Amazon Channels is that it locks you into watching CBS All Access only through a Fire device.
     
  4. JohnRice

    JohnRice Executive Producer

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    Seriously? What a load of crap!
     
  5. Floydy

    Floydy Auditioning

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    Wow, it would never have occurred to me that signing up through the CBS app on Firestick resulted in different audio capabilities than signing up through Prime Channels on Firestick. You are absolutely correct. I cancelled my current subscription and resubscribed through Prime Channels and 5.1 works as expected. You likely saved me a lot of time and frustration - thanks!!
     
  6. Lord Dalek

    Lord Dalek Producer

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    I don't use a Fire device. I use the Prime Video app on Roku.
     
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  7. Brian L

    Brian L Producer

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    I have CBSAA through Prime, and I can watch it via the Prime app on my AppleTV4K.

    In terms of having differing A/V capabilities for the same service when accessed via different devices, I would concur that the entire streaming space is somewhat of a shitshow at present.
     
  8. Floydy

    Floydy Auditioning

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    I agree with you but this is differences on the SAME device depending upon your entry point to sign up!
     
  9. Cranston37

    Cranston37 Cinematographer

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    CBS All Access is free for 30 days with code GIFT until 4/23
     
  10. Message #50 of 79 Mar 24, 2020
    Last edited: Mar 24, 2020
    Todd Erwin

    Todd Erwin Producer
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    Got a strange warning on my Fire Stick the other day, asking me to free up some storage for a better screensaver experience (the screensaver was a blank screen with text rather than the usual nice vistas and ads. I found out that the CBS All Access app was hogging just over 1 gig of data in its cache!
     
  11. DaveF

    DaveF Moderator
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    Is CBS All Access down? I just signed up. But I can’t sign in. Tried changing password, didn’t work, and now I’m locked out of my account.
     
  12. DaveF

    DaveF Moderator
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    Nevermind. I'm in.

    I think my password was too long for the system. Except it didn't give me an error or any password requirements / restrictions when I typed it in. But everytime I updated to set a 24+ character password, it would give an error when I tried to log in. But when I use a shorter, simpler password, it would work.

    So, I think problem solved.
     
  13. Message #53 of 79 Mar 30, 2020
    Last edited: Mar 30, 2020
    Bryan^H

    Bryan^H Lead Actor

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  14. Johnny Angell

    Johnny Angell Played With Dinosaurs Member

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  15. Josh Steinberg

    Josh Steinberg Executive Producer
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    I was told if you go to cancel your account they will make you the offer then.

    which version is the free offer for? I assume it’s the “with commercials” version
     
  16. Bryan^H

    Bryan^H Lead Actor

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    Whichever version you choose. $6, or $10 monthly.
     
  17. Bryan^H

    Bryan^H Lead Actor

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    Yeah the two months would have saved me $20, but whatever.

    My membership lapsed (I didn't cancel early) so my only option is to join back up at full price.
     
  18. BobO'Link

    BobO'Link Producer

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    The codes for 30 and then another 30 - for 60 days total is "GIFT" and "ENJOY"
     
  19. Cranston37

    Cranston37 Cinematographer

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    If you don't cancel before April 30 and sign up for the offer then yes, you're a schmuck ;)
     
  20. Bryan^H

    Bryan^H Lead Actor

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    A month of commercial free Hulu ($12) right now also. I just resubbed-no problem. I wonder if paying subscribers have the offer?
     

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