Can't contact AOL user who won my eBay auction - What to do? (1 Viewer)

[Greg_Y]

I had an auction end last night. I immediately sent the winner an e-mail explaining payment instructions, etc. It got bounced back to me a few minutes later with the following explanation:

(I replaced the user's e-mail address with xxxxx above and replaced the brackets with '{' and '}' characters.)
I then received an e-mail from the person today asking for payment instructions. So I responded back, attaching the original e-mail. 5 minutes later, it got bounced back to me again with the same message as above. I'm able to e-mail other people (friends, etc.) on AOL without a problem.
What should I do? How the heck could the person mail me from their account if the mailbox isn't found? I really don't want to call the person on the phone.
Thanks.

 

[Steve_Ch]

Try contact EBay customer service and see if they can contact the user on your behave, or try using Hotmail, Yahoo mail,..., just in case your ISP is having problems.

 

[Pete_S]

If you have Instant Messenger, you could try contacting the person that way, too. (Since it's an AOL user, their screenname will be the same on IM.)

 

[Mark Hsieh]

Check the headers. They might be using a remailer.

 

[Michael*K]

The remailer is probably eBay itself. They use a double-blind system so that users can initially only contact each other through a mail form.

 

[Brian E]

The remailer is probably eBay itself. They use a double-blind system so that users can initially only contact each other through a mail form.

Once the auction is completed email addresses are available to both parties.

 

[Mark Hsieh]

I doubt its E-Bay. I'm an avid Ebayer and get questions and ask questions often and am able to respond/get response with any problems. Again, check the headers to see if they are using a remailer.
Oh yeah, it might also be your e-mail system because a couple weeks ago, a couple domains were banned by my isp for some reason so I couldn't get e-mail but everything is dandy now.