Buy.com is a HORRIBLE company. I placed a preorder with them for the Simpsons season 3 because they were the cheapest. I waited, waited, and waited. I kept emailing them and they said they didn't have it in stock, never mind the fact their website said they did making them liars. Anyway, i finally cancelled the order and was told it would take 5-7 business days for a refund to be approved. A week later I emailed them and was told it would take an additional 14-21 days for the refund to be issued. I had to contact them by email because they charge you to talk to someone on the phone! And what poorly written emails they were,it was like a monkey typed them. Anyways I got the refund today and it was for the wrong amount! I will never order from this pathetic, incompetent company ever again even if their prices are the cheapest.