James Edward
Supporting Actor
- Joined
- May 1, 2000
- Messages
- 855
Just a short plug(no pun intended) for the service at BetterCables. I received my new Silver Serpent component cables last evening, and the green one had a nick down to the wire, though it does not appear to be cut. I e-mailed them immediately with the situation, and within hours I was informed that a new set was on its way. A return auth was also e-mailed to me.
I'm glad I did not get the 'return the cable, we'll look at it, and then send you a replacement' treatment.
Great way to do business. You KNOW I'll be buying the rest of my cables from them...
I'm glad I did not get the 'return the cable, we'll look at it, and then send you a replacement' treatment.
Great way to do business. You KNOW I'll be buying the rest of my cables from them...