I wanted to share a BB return story from about a month ago. I had purchased a Maxtor 30GB HD online. I decided I didn't need it and wanted to return it to the local store. It was brand new, unopened and in the box shipped from BestBuy. The shrinkwrap even had maxtor printed all over it. When I returned it I had to see a "return specialist" first. I'll call him the gorilla. Not only did he look like a hairy gorilla type guy, but he handled the product like a gorilla would. He ripped apart the shrink wrap, and box. I was shocked, the expression on my face must of been classic disbelief. I pointed out that the box was in it's original shrinkwrap and packing from BB. If there was something missing it was not my fault. But, of course the drive was in the box, sealed in a little bag, which was ripped open, guess I could of swapped out a 30GB disk and replaced it with a 20MB disk. Geeze. I have no idea what brough this about, but there's a product that any store wouldn't attempt to put back on the shelf, unless they are Fry's (whoops, did I say that?!?!). So, what's up with BB's new return and rip policy? I'm thinking about buying a buch of products, to just return them. I figure if I do this enough BB will get the point or go out of business.