My sister ordered a 5-disc Panasonic DVD player from BestBuy.com. All they did was slap shipping labels onto the actual DVD player box, and give it to UPS. They didn't place it in any kind of additional box with shipping protection, they just shipped it out. Needless to say, we'll be taking it back to a local Best Buy shop, unopened, and demanding a replacement. This is a horrible shipping practice.