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best buy policies

Discussion in 'Archived Threads 2001-2004' started by Dan Belina, Jun 21, 2002.

  1. Dan Belina

    Dan Belina Agent

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    Went to BB looking at TV's...brought along a couple DVD's to see how how they looked on a couple TV's seeing as I'm new to this stuff. Idiots at best buy said they weren't allowed to hook DVD players up to any TV in the store. WTF?

    So I went to Circuit City and they gladly obliged....they'll get my business when I get paid next week.
     
  2. Gregg Loewen

    Gregg Loewen Video Standards Instructor, THX Ltd.
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    On another note, I just heard today that CC is going to discontinue carrying VHS formatted movies in their BandM locations.
    [​IMG]
    Go DVD go!!!
    (Down with DIVX [​IMG] )
     
  3. Brian Glaeske

    Brian Glaeske Stunt Coordinator

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    Did you remind the salesperson of their insipid ads showing people playing with all sort of stuff in the store.

    Tag line to the ad is "Play all you want".

    Brian G.
     
  4. John Royster

    John Royster Screenwriter

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    LOL. Please for the love of god support your local HT/audio shop. You'll pay less.
     
  5. Jed M

    Jed M Cinematographer

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    "Because we know at Best Buy playing with it is half the fun"
    Playing with what? [​IMG]
     
  6. dave_brogli

    dave_brogli Screenwriter

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    I think best buy sucks.. half the people dont know what thaeyre talking about, and the other half are paid to sit there looking stupid. Do I really want to buy a tv from a girl thats only 17 and dressed in abercrombie and fitch? No way. Thats why I am thankful to this forum and all you guys. No more dealing with idiots that have no idea what the hell is going on! ( I went in there 3 days ago to buy a hd receiver off of another 17 year old idiot and luckily I knew my sh!t, he tried selling me some monster s-vid cables for better picture quality.. i laughed and said my tv's better than that.
     
  7. Allan Jayne

    Allan Jayne Cinematographer

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    You mean they would rather you took the TV home and tried out the DVD's and then return it if you were not satisfied?
    Actually a salesman told me just that a few years ago when I was shopping for VCR's, I forget which store but it was similar to a BB or CC if not one of them.
    Video hints:
    http://members.aol.com/ajaynejr/video.htm
     
  8. Adam Bluhm

    Adam Bluhm Supporting Actor

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    I can relate to Best Buy ignorance. I saw a Weezer display with their newest album cover on a huge piece of either thick cardboard or flimsy plastic. I needed to get it for my brother as he's a huge Weezer fan (he does the site http://www.weezerfans.com/ , the biggest unofficial site on the net). I asked when they take them down and if I could have it. He asked a gal and came back to reply, "I'm sorry. I cannot give it to you because we throw them away after we're done with them."
    [​IMG]
    I was shocked. I then replied [stutter, stutter in shock], "You throw them away?!"
    He comes back with, "Yeah. Sorry."
    I was beside myself! Anyway, I later asked a fellow to connect a DVD player to a Toshiba television, but he didn't have cables on hand. He was willing to, but wasn't prepared.
    A while before, a lady gladly hooked up a DVD player to a Panny through S-Video at Circuit City. [​IMG] That made my day
     
  9. Jack Briggs

    Jack Briggs Executive Producer

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    The way I look at Best Buy, it's one of the places to go when you already know what you want. When I bought one of my DVD players from them, I already knew specifically which model I wanted. No yammering from one of those sales clerk automatons would mean anything to me. My only question to them would be, "Do you have what I want in stock or not, and if so, how much is it?" Anything less than a straightforward answer means I walk on over to good guys! or CC.
     
  10. Huzefa

    Huzefa Stunt Coordinator

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    Exactly, you should never go to BB without knowing your stuff. Just gotta go in there, pick it up, have your ad ready if you're pricematching, and walk to the counter. If you get in and out real fast, you don't have to worry about them forcing any PSP's down ur throat (not that they ever have). It's the last place you go to get info on items.
     
  11. Bob McElfresh

    Bob McElfresh Producer

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    (To play Devil's Advocate a bit..[​IMG])
    I'm answering questions weekly about the best way to hook up DVD players in the Basics area. It's not always obvious. Discount stores like Best Buy who have no training programs probably have a policy AGAINST having sales people hook up anything electronic.
    These are not electronics experts. They are discount-store sales clerks with a bit of surface knowledge. Dont be mad at them for not being more.
     
  12. Charles J P

    Charles J P Cinematographer

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    I agree with Bob 100%. Best buy is the electronics section from a K-mart, Target or Wal*Mart pulled out and expanded. Dont expect anyone in there to know the products any better than the people at Wal*Mart know about products there. On one hand, it frustrating to walk into an "electronics" store and no one knows what they're selling, on the other hand they're just a big chain discount store, who happens to specialize in consumer electronics.
     
  13. jeff peterson

    jeff peterson Supporting Actor

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  14. Jason Caudill

    Jason Caudill Stunt Coordinator

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    It is ridiculous that you guys are spending so much time talking about how incompetent people are. Granted that most of the time people at Best Buy and other retail stores do not know their product as well as they could but then again you are not paying for it. Best Buy has 500+ stores, if they were to take say 20 people from each store and train them for a week at a rate of $7.50 / hr that would cost the company $3 million (not including materials, trainers, people who make more than $7.50, etc). Now to maintain that training would cost even more. You get the idea. And Best Buy is not going to do that because they already have a big enough market share that the investment would not yield enough profits to justify that kind of expense.
    Now I have been into high end shops and talked to people who did not know about their product as well. I guess my point is don't shop there if it is such a problem for you.
    Jason
     
  15. Dave H

    Dave H Producer

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    Do your own homework and decide what you want to buy. Then go to Best Buy. This way hasn't failed me yet. [​IMG]
     
  16. Charles J P

    Charles J P Cinematographer

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  17. Steve_Tk

    Steve_Tk Cinematographer

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  18. jeff peterson

    jeff peterson Supporting Actor

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  19. Jason Caudill

    Jason Caudill Stunt Coordinator

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  20. Marty M

    Marty M Cinematographer

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    It is a bit scary that to the average person, the clerk at Best Buy is an expert. These shoppers are looking to these clerks for advise, and unfortuneatly, bad advise is being given to these people.
     

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