Band Of Brothers at BB (1 Viewer)

[Dave Scarpa]

Well as the person that started this thread I Thought I'd post an update. I Received email today from BB That they cancelled my Order for Band Of Brothers because my bank would not issue authorization. Some background on this. I , Like others here, got tagged with BB policy of freezing the funds after I placed the Order. At that time they did this and the authorization went thru. The funds were eventually released. Now this account is one I pay my bills with so I only place funds into as I am paid Monthly (Yeah that sucks) What was best buy doing trying to hit this acount again for an authorization when they did this already once ? What's their plans freeze the funds every month till te thing ships in November? I think this stinks. Best buy has good enough deals that I won't swear them off totally. But I won't be placing expensive Box set orders with them despite any digital Coupons they may offer. Costco is usually good with the Sopranos so I'll Buy BOB from them.

 

[Wayne W]

I pre-ordered BOB as well and had the same problem with my debit card. I wish I had read this thread before I ordered. I never noticed my previous orders affecting my available balance, but I had never ordered anything this expensive at one time before. I needed the funds so I called and cancelled the order and they told me that it would be up to 7 days for my funds to be released. At this point I went on a rant about not buying anything from them ever again ..blah blah blah and asked for his manager. He came back telling me that he couldn't get a manager to talk to me (which is better than putting another operator on pretending to be a manager) and said he would see what he could do. In the end he told me that he could have it removed within 24 hrs. I had the available funds back to normal that evening. Thanks to this thread (& my experience) I will know better next time. I will continue to purchase my DVDs from Best Buy because they have the best prices and if you yell enough the support group actually gets things done.

 

[Jeremy Little]

I , Like others here, got tagged with BB policy of freezing the funds after I placed the Order.

Best Buy's policy is to ensure your card is legit. YOUR BANK withdrew the funds and will release them within a few days if the transaction does not go through. This is the way the vast majority of financial institutions handle this.
I decided when I read this thread to check my own Terms and Agreements pamphlet that I recieved with my new account. Guess what, it is in there in black-and-white. I suppose this is definitely nothing new. Most of you guys just never noticed it before because what you ordered was so inexpensive it didn't phase you.

 

[Mike_P]

You think a $90 hold on your card is bad? Let me tell you what happened to me. It doesn't involve HT, but it does involve a credit card.
About 3 years ago I was out skiing at Lake Tahoe. The "rocket scientist" at the ticket window messed up the charge for a $52.00 lift ticket and put a $5200.00 hold on my credit card! My wife discovered this when she went to buy a refrigerator at Sears and the card was refused. She was highly embarrassed! She was really pissed when she called me an asked what the hell I was doing out there in California!
I took me some time, but I finally tracked down where the hold came from. I went to Heavenly Valley's Customer Service office the next morning to get it straightened out. It took about 2 hours, and they were completely unconcerned about any of the inconvenience they had caused us. All they offered us was $10 off on a lift ticket. Poor customer service is, unfortunately, pretty much the norm these days.
Anyway, your situation made me remember what happened to me.
Mike P.

 

[MikeAlletto]

Mike, didn't the receipt you got from the ticket window reflect the $5200 charge instead of 52?

 

[todbnla]

Back to the Best Buy Digital coupon, when does it ship or how can I claim it? I already preordered BOB from BB too...

 

[MikeAlletto]

If I remember correctly the email with the coupon will be sent out in November or was it October? I can't remember the month, but it stated it on the web site with all the other info about it.

 

[Ron Schildt]

Looks like the promo isn't going on any more. Someone stated it was going on until Nov. 3rd, but the link to the $25 digital coupon doesn't work anymore.

Anyone find it for less that $89 anywhere?

 

[Dave Scarpa]

I'm going to wait to see what Costco has this for. They usually have a good price on the opranos set.

 

[Malcolm R]

Costco is showing $76.99 on their website.

 

[Rob TT]

The DC still works. I just received my new movie Tuesday with the link: http://www.bestbuy.com/movies/promo.asp?m=270&p=2886 There is also a $5 coupon for Minority Report.

 

[WesleyC]

Just preordered this today from bestbuy.com. Shows up as $79.99!!! After the $25 digital coupon, this is essentially $55 shipped!

 

[Chazz_S]

Yep, mine already shipped from BB.com. I was shocked! And it was the new price too $79.99. If you guys read carefully, one of their policies is that they'll charge you a lower price if there is one on release date (and there always is). So I wasn't worried at all ordering BOB way back. I knew it'd be on sale AND I'd have a $25 digi coupon.

-C

 

[MikeAlletto]

Anyone get theirs yet? Or their $25 coupon? How long does best buy normally take when you use their free shipping? Mine shipped last thursday and you'd figure even with pony express errr...I mean USPS i would have gotten it in 3-5 days or so.

Edit: Check that, I just got the coupon now! Wahoo.

 

[Christopher Dopp]

just got my $25 coupon. Woo-Hoo. Lord of the Rings Collectors set for $24.99 (not including tax or shipping)

 

[Chazz_S]

Got it! Back to the Future trilogy for $18

 

[MikeM]

Sa-weeet! Just got my coupon today.
Ordered Kids and Minority Report for $13.28 shipped. Woo ho!
...additional $5 digital coupon is offered for pre-ordering Minority Report if you guys are interested.

 

[MikeAlletto]

I used it for some CD's, only had to pay 4 bucks.

 

[Joel Vardy]

Mine was used to order Lord of the Rings EE for $1.49 (after tax) delivered.
Joel

 

[Jeff D]

Oh geeze, kids got mentioned.... that movie should be used as a form of birth control. =)
I'm mad at myself for forgetting to place the preorder on Nov 3, I missed out on the $25. Ended up getting BB to PM fry's for $69 with the extra disc at BB, but I would have like the $25!