Got my XBL kit today and went through the set-up process. Got to the subscription key part, and I have no key. First I was was putting in the CD-set # from the back of the package (they don't tell you anywhere that you have to scratch the hologram off). After sorting out the hologram business, I scratch it off to reveal "Leader / Trailer Label" hardly a 25-digit code. That won't work, there aren't even backslashes available on the on-screen keyboard at that point. I've seen a few other people on different boards complaining about missing subscription keys. The usual response is "scratch the hologram." Bottom line is, I don't have a code. I emailed MS, I plan to call the support line tomorrow, but generally I'm feeling screwed Anyone else run into this?