Atlona extenders

Palmese85

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Rich Palmese
So I touched in this before. Looking for an accurate answer. So I just bought a Samsung outdoor tv. I also have four outdoor speakers being powered by a Sonos amp. My cable box and my Sonos amp is about 70ft away. So we are using Atlona hdmi extenders that support audio also. (Through optical on each side). I believe model 100cea. On the Sonos amp side I have a hdmi dongle from Sonos to covert the optical to hdmi. The run is over cat 6e.
Here is the issue. Having issues using my Samsung remote to control the cable box and the Sonos amp. Atlona has the ir connections on the tv side and the cable box and Sonos amp side. According to Samsung it should work. Also according to Best Buy. Best Buy who did the install thinks it’s a remote issue. So waiting on a new remote. And then to figure it out. For some reason I think it’s a Best Buy installer error. Can anyone give me some feed back. This whole setup works fine inside in my den but with using a indoor tv and hdmi connections. The Samsung remote controls everything.
 

Palmese85

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Did they connect the IR sensors properly? Here is the wire setup from the owner's manual.


View attachment 78593
Best Buy did it. I believe they did. The Samsung remote is not working with this setup. And according to Best Buy magnolia team. It should. But I believe they are doing something wrong. Either with the remote programming. Or it just can’t work. What do you think.
 

xx Brian xx

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If Magnolia did it I'm surprised they would even try to use the factory remote. They should have recommended a Savant or URC remote with an RF station.

If you go to the input screen on the TV is the HDMI being used named after the cable box. If the remote was programmed to a Spectrum box then the input should read Spectrum, etc.

Try pointing the remote at the cable box inside and see if it works it. If it does then you know the IR sensors are not working properly.

Personally I'm not a fan of using IR extenders or CEC to control components. I would rather use a remote with a RF base station. It's more reliable and can be programmed to do more.

Brian
 

Palmese85

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Totally understand. But to be honest. When I approached them about the setup. I told them I wanted it the same way as I had it in my den. Which was Samsung tv (frame) hdmi to my cable box and hdmi from Sonos amp to arc on the tv. The Samsung remote controls everything. Cable box / sound /smart feature. And it’s very smooth and easy. Wife accepted lol.
Now obviously this is an outdoor setup with a longer run- Using cat 6 and Atlona converters. . The magnolia guys told me it would work the same. Now not all
Magnolia’s are the same. These guys do the hi end jobs in ny. So little surprised they couldn’t get it on the first try. They are coming back on the 29th. But they are scaring me. Getting conflicting advice. That’s why I’m reaching out. But according to their head guy. It can be done. One remote all control. Getting to your point. It’s an outdoor setup.., I didn’t want a control system. This whole package was expensive And like I said , the guy told me it should work. He’s getting me a new outdoor Samsung remote. That came with the outdoor tv. And sending his programmer. The first time the ir on the tv wasn’t lighting up ????? So I guess I’m asking will it work. And will it be smooth
 

xx Brian xx

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All Magnolia's do high end jobs, that's what they do. I've worked with Magnolia and System Design out of Nashville, Atlanta and Birmingham and I can tell you that you are in good hands. If they say they can get it to work then I would wait and see what happens on the 29th. To answer your question, I would say "Yes" it will work and be smooth.

Congrats on the new Terrace TV, I bet that thing is amazingly bright.
 

Palmese85

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Thanks Brian. For all the info. Every Best Buy has magnolia. But Unfortunately in ny, the design center, The A team , is only in one store in Long Island. Now obviously if you want a tv hung or advice on a average speaker, yes anywhere is fine. But if you want the stuff you were talking about. Crestron , savant or installing major jobs, either you go to this certain store or hire an independent Av company. They actually train the other stores. The other stores are not at the same level as I said but they know minor stuff. They are actually trying to change that. But anyways, that’s what was scaring me about this process. These guys were giving me conflicting info and couldn’t get it done. Let’s see how round two goes. Thanks.
 
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