I received a damaged DVD today that will not play due to damaged done to the DVD case and disc itself. I printed off the return shipping labels that Amazon.de sent me. My questions are the following because the printed English translation is kind of confusing to me.
It has two copies of the International Customer Return document that has the shipping information and declared value for customs where I have to sign on the Shipper Signature line. Do I placed that document inside the shipping package? Does the other copy of the same document need to be attached to the outside of the shipping package?
I also have a shipping label with barcode, my address, return address to Amazon.de that I have to affix to the shipping package. Then a barcode sheet I have to place inside the shipping package with the DVD. Right?
I assume I use the United States Postal Service for returning the DVD, is that correct?
It has two copies of the International Customer Return document that has the shipping information and declared value for customs where I have to sign on the Shipper Signature line. Do I placed that document inside the shipping package? Does the other copy of the same document need to be attached to the outside of the shipping package?
I also have a shipping label with barcode, my address, return address to Amazon.de that I have to affix to the shipping package. Then a barcode sheet I have to place inside the shipping package with the DVD. Right?
I assume I use the United States Postal Service for returning the DVD, is that correct?