any word on OPERA replacements?

Discussion in 'Archived Threads 2001-2004' started by Sean Patrick, Nov 5, 2001.

  1. Sean Patrick

    Sean Patrick Supporting Actor

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    i know some people have been receiving their replacements, but i was one of the first people to sign up for a replacement and i have yet to hear from anchor bay after repeated inquiries. how many of you who signed up have actually received their new disc?
    thanks!
     
  2. Lafe F

    Lafe F Second Unit

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    Not I. The 7-10 days has long passed. I was hoping to get my replacement before Halloween. It's a bit sad to see the version 2 discs in stores now. I had pre-ordered mine back in June and have had an unplayable copy since September 7th. I filled out the web page for a replacement the first day it was posted. What gives, Anchor Bay?
     
  3. Dylan Davis

    Dylan Davis Stunt Coordinator

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    Does anyone know how I can tell if a copy in the store is safe to buy? I really want to get this, but not sure if corrected versions are in stores.
    Dylan
     
  4. Prentice Cotham

    Prentice Cotham Supporting Actor

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    I still have not received my replacement and I signed up immediately.
     
  5. Scott Merryfield

    Scott Merryfield Executive Producer

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  6. Dylan Davis

    Dylan Davis Stunt Coordinator

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    "While I have never seen the film, I picked up the regular edition because I enjoyed "Suspiria"."
    That's exactly why I want to get it.
    Dylan
     
  7. Greg_Y

    Greg_Y Screenwriter

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    I liked Suspiria. And I loved Opera. [​IMG]
     
  8. TomF

    TomF Stunt Coordinator

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    I was hoping for Halloween too, but still waiting. The only reason I'm anxious at this point is that several others reported receiving theirs some time ago, then it just seemed to stop. You would think they would print all the mailing labels out at once from a database then send the discs out at the same time (or at least closer together than this). Maybe there are just other logistical issues we don't know about.
     
  9. Brad Vautrinot

    Brad Vautrinot Stunt Coordinator

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    Yep - got mine in the mail four days ago. They also sent as a freebie a Supergirl DVD.
    Brad V.
     
  10. Jeremy_Z

    Jeremy_Z Agent

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    I haven't received mine either...I wonder if they drew people at random to receive copies and the rest just left out to dry!
     
  11. Jeremy_Z

    Jeremy_Z Agent

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    I thought of this after my previous post..has anybody tried contacting Anchor Bay about this? Maybe they have reasons for what's going on.
     
  12. Mark_TS

    Mark_TS Screenwriter

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    I never recieved an email, so I wrote them...and AB wrote back stating:"You ARE on the list to recieve a new OPERA...it should be in the mail now-" that was a week ago....
     
  13. CamiloCamacho

    CamiloCamacho Stunt Coordinator

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  14. Steven

    Steven Auditioning

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    I wrote them just today and got this email back tonight:
    Dear Valued Consumer,
    Your replacement disc of "Opera" has been mailed to today from our fulfillment center.
    **
    Due to the recent tragedies involving the US postal service there may be delays in mail delivery. *Please allow 10 to 15 days to receive your replacement disc.
    Thank you for your patience,
    Anchor Bay Entertainment
    Item shipped: *(1) Opera DVD replacement disc
    Shipment method: USPS First Class
    Date shipped: 11/5/01
    I think the real tragedies here are Anchor Bay's slow customer service (they sure got them out to retailers quick, yet people who bought bad ones months ago have to wait...) and the fact that they need to mention the postal problems as some kind of excuse for their slow delivery. Highly disapointing.
     
  15. Harrison Shinn

    Harrison Shinn Stunt Coordinator

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    Just got the same message today as well. I'm anxious to finally finish watching the movie!
    Cheers!
    Harry
    ------------------
    i'm not policing what you think and dream...
    -Tori Amos "Concertina"
     
  16. Robert Spalding

    Robert Spalding Second Unit

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    I got the same email today too, without sending any email to then asking status...
    ------------------
    ------------------
    Sirdvd.com
    DVD-Community.com
     
  17. Wes Ray

    Wes Ray Supporting Actor

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    I too got that e-mail today. I hope they send it soon.
     
  18. Sean Patrick

    Sean Patrick Supporting Actor

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    well i have emailed them three times and haven't received ANY emails, and like i said, i signed up immediately. Shoudl i sign up again? stop emailing them? ugh... i bought this special edition months ago and have yet to enjoy it.
     
  19. Mark Zimmer

    Mark Zimmer Producer

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    Considering they didn't actually require you to send the disc in, the delay isn't bugging me too badly. Of course, I was able to watch my disc at least once before it gave up the ghost, so YMMV. Anyway, I got the email yesterday, so they're still working through the list. Give 'em time.
    ------------------
    "This movie has warped my fragile little mind."
     
  20. Brad_W

    Brad_W Screenwriter

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