I ordered something from an Internet site on January 6. I haven’t received it yet and at this point I don't even expect to anymore. I send them about ten email messages with two replies two weeks ago. They claimed they were having Internet connection problems. They assured me my item was on its way and should be arriving in a couple of days. Since that last and only correspondence there has been nothing else. Is there anything that I can do? I paid using PayPal so I cannot put stop payment. Any advice is appreciated.