Anthem customer service

Joined
Nov 17, 2000
Messages
17
One of the channels has gone out on my MCA-5 and I will have to bring it in to be serviced. I was just wondering has anyone had to deal with them and if the experience was a positive or negative one. Thanks in advance for your comments.
 

Evan S

Senior HTF Member
Joined
Nov 21, 2001
Messages
2,210
Customer service at Anthem is second to none. Have you tried to e-mail them yet? A company of their size and you ALWAYS get e-mail response within 24 hours. That's unheard of. I have also heard of them going out of their way for customers when they have problems, sometimes giving them an entirely new unit as a replacement while they research what went wrong in the unit that was returned to them. Fret not with Anthem.
 

Forum Sponsors

Forum statistics

Threads
345,174
Messages
4,733,132
Members
141,399
Latest member
Industrious