I'll send in my We Are Marshall combo; it freezes (repeatably) on both the HD and SD sides and nothing short of unplugging the player will get it unstuck.
I will be sending you "Hot Fuzz". It locks up at random places during playback on my HD DVD add-on, but it locks up 100% of the time. the SD side plays fine.
I mailed mine today (Hot Fuzz). I did not include anything relative to the problem, only my name an address along with the disc, but the problem is described in my post above.
So - I didn't follow directions and you sent me my own disc back. Shall I try again? The wife mailed this out orginally quicker than I could react to including all the requested info.
The disc ended up failing but it took much longer than previously. Interestingly, no other disc that I own which is not a lot does this (King Kong, Serenity, Transformers and Batman Begins.) Will try again and follow directions!
I received what looked like the same Scorpion King disc from you (or your testers) yesterday. I couldn't tell for sure, but it wasn't shrink-wrapped.
This disc still exhibits the same problem ("System Error" and "NO PLAY") and occurs just after the opening logo, just a couple of seconds after startup after the logo plays. This is on a Toshiba HD-XA2 with the latest firmware version 2.5.
Again, this is the only HD DVD that I have, combo or not, that errors out.
What were your findings? (There was no correspondence in the return packaging.)
I had a problem last night with Hot Fuzz freezing at approximately 58 minutes into the movie. This is a repeatable problem as it freezes in he same place every time I play it in HD DVD.
Are you still doing the exchange program?
Should I send this in?
Thanks,
Steve
UPDATE: Kevin I have sent you a PM and email to make sure that you are still doing the tests berore I send in my copy of "Hot Fuzz" HD DVD combo disc. Please respond. BTW, I am in Bellevue WA only 20 minutes away from Microsoft.
Steve- I think Kevin is out of the country at the moment, but I know they were trying to get 50 discs and they are no where neat that so feel free to sent it in.