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Amazon offers Trade Up Program for Fire TV

Discussion in 'Playback Devices' started by Todd Erwin, Sep 27, 2018.

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  1. Message #21 of 37 Oct 4, 2018
    Last edited: Oct 4, 2018
    Scott Merryfield

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    The Fire TV is no longer being discounted for Prime members, so the trade in no longer is the great $12 deal. I received my promotional credit yesterday and discovered the Fire TV 4K is now $70 before applying the $25 promo discount. At that price, I'll pass and buy the new Roku Premiere for $40.

    So I ended up sending in an old Roku 2 for a $3 trade in credit. Not a big deal because the Roku was obsolete and we were no longer using it, plus I had decided the Fire TV wouldn't work well for us. Still, it sucks that they jumped up the price on the Fire TV in the middle of this promotion for anyone who really wanted to take advantage of it.
     
  2. Message #22 of 37 Oct 4, 2018
    Todd Erwin

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    I think what happened is the promotion was too popular, as the Fire TV 4K is now out of stock until 10/14.
     
  3. Message #23 of 37 Oct 5, 2018
    DavidJ

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    I looked at the Tivo's today, but I'm not really interested in adding another monthly service fee when I'm trying to cut back.
     
  4. Message #24 of 37 Oct 5, 2018
    Scott Merryfield

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    Hopefully that's the case. The promotion is good until sometime in February, so if the price drops again I may pick one up on the cheap just to try it out. I think I have one remaining available HDMI input on my Denon receiver, but will need to verify that. If not, I really will not have anywhere to try the player, as I need either the Vudu or Xfinity app everywhere else.
     
  5. Message #25 of 37 Oct 5, 2018
    Todd Erwin

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    It actually appears that $39.99 Prime Member price may have been a clearance price, as the trade-in offer now points to the new Fire TV 4K Stick, selling for $49.99 ($22 after trade-in).
     
  6. Message #26 of 37 Oct 5, 2018
    JQuintana

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  7. Message #27 of 37 Oct 5, 2018
    Todd Erwin

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  8. Message #28 of 37 Oct 5, 2018
    JQuintana

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    The Roamio already comes with lifetime subscription. No other options.

    https://www.tivo.com/shop/buy-roamio-ota-dvr


    All-In
    Service Plan
    Your Roamio OTA VOX purchase includes TiVo service for the lifetime of your device-no additional fees, ever. TiVo service fuels exclusive features like SkipMode®, QuickMode® and OnePassTM.
     
  9. Message #29 of 37 Oct 5, 2018
    Todd Erwin

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    That's right, I forgot Tivo changed that when they re-introduced their OTA model.
     
  10. Message #30 of 37 Oct 5, 2018
    JQuintana

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    Been a life saver at our house of cord cutters.
     
  11. Message #31 of 37 Oct 5, 2018
    DavidJ

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    Their new OTA box doesn't according to the reviews I've read and it requires the service.
     
  12. Message #32 of 37 Oct 6, 2018
    Chip_HT

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    The advantage of Netflix is that either the movie is available or it isn't. With Amazon, it might show up in the menu, but you don't know if it's part of the Prime package until you click through. They used to put the Prime banner on those movies and shows, but phased that out over the last year or so.
     
  13. Message #33 of 37 Oct 7, 2018
    Scott Merryfield

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    Amazon's Prime Video interface needs a complete face-lift - - it's terrible. Trying to find 4K content is a PITA.
     
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  14. Message #34 of 37 Oct 7, 2018
    Todd Erwin

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    I do not understand why Amazon segregates its 4k content the way that it does. If I want to watch "Jack Ryan" in 4k, I shouldn't have to hunt down the 4k version, it should either automatically give me the best resolution based on my internet speed and adjust accordingly as that speed fluctuates, or let me choose from the title's menu page.
     
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  15. Message #35 of 37 Oct 17, 2018
    Todd Erwin

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    Well, Amazon pulled a switcheroo on this offer, just days after it launched.

    As soon as the new Fire TV Stick 4K was announced, the trade-in offer was changed, removing the older Fire TV 4K and replacing it with the Stick. However, those who initiated a trade-in prior to that announcement was only eligible for the $25 off the Fire TV 4K or $35 off the Fire Cube, even though the price was increased to $69.99 on the Fire TV 4K.

    When I received confirmation that Amazon had received my Chromecast for trade, I tried to purchase the Fire Stick - no reduction in price when checking out. But, if I placed the older Fire TV 4K in my cart, I received the $25 discount, but off the full $69.99 price. After a lengthy phone call, Amazon issued additional credits to the price on the Fire TV 4K, bringing my total cost to $12 before tax.

    So, my Fire TV 4K arrived yesterday, and I installed it this morning. Firmware has been updated. I play Jack Ryan [Ultra HD] and .... all I get is Dolby Digital Plus 5.1 audio. Amazon Support is no help, they keep telling me to select Dolby Atmos from the options menu. I tell them there is no Atmos from the on-screen options menu (when pressing the "hamburger" button). They then tell me that I need to select Atmos from the Device Settings menu. All I see are options for Dolby Digital, Dolby Digital Plus, or Stereo.

    @Scott Merryfield - you were complaining about buggy software on your Roku? Good thing you didn't go with the Fire TV trade-in.
     
  16. Message #36 of 37 Oct 17, 2018
    Scott Merryfield

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    Sounds like a fiasco, Todd. Luckily, the Fire trade-in didn't work out for me. I received my new 4K Roku Premiere that I bought instead, and it's been working fine since I got it a week ago. And, knock on wood, my 2016 Ultra model that has been plagued by firmware bugs over the past 1.5 years has actually been stable for a few months. Of course, with Roku's track record with this device, the next firmware update issued could send it back into "bug hell".

    Good luck with your new Fire TV 4K. Hopefully Amazon fixes their issues. It seems like the 4K device landscape is filled with land mines to navigate with so many unstable products.
     
  17. Message #37 of 37 Oct 17, 2018
    Todd Erwin

    Todd Erwin Producer
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    I'm returning this. Apparently it is a "known issue" when connecting a Fire TV to an AVR, and they have been working on it since they launched Atmos back in early September. Unbelievable!
     
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