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Amazon Finally Pissed Me Off!

Discussion in 'After Hours Lounge (Off Topic)' started by Johnny Angell, Aug 30, 2017.

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  1. Bryan^H

    Bryan^H Lead Actor

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    Yeah. My Prime membership renews in January--I hit the auto renew to "off".
     
  2. David Norman

    David Norman Producer

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    Hard to get PO'd at Amazon since I basically stopped using them for any disc purchases 5-6 yrs ago -- no self initiated sales and elimination of any post purchase price guarantees (even for unshipped items) in addition to the packaging issues. I guess I've missed their increasingly missed delivery dates other than reading about it in increasing number of threads. Very simple to use other dealers

    I don't need same day delivery, I need safe delivery and some financial protection for hidden sales.

    Best Buy and Barnes & Noble took up most of the slack with DD, Walmart, and several other smaller dealers like Bullmoose taking up the rest

    DMC got most of the Disney business other than BBY exclusives.

    Best Buy gets most of the mass market items,

    B&N got almost all the Warner Archive, Sony MOD, Universal MOD, Shout, US Arrow, British TV and already had the Criterion sales.

    TT-SAE/Kino I go direct.

    Amazon still gets most of the EU/UK purchases other than ARROWUK and a few Zavvi exclusive, but mostly out of necessity

    I am still a Prime member since it was a free trial, but almost exclusively for non Media and I'd drop that if I wasn't grandfathered into a plan which allows my kids use the shipping for Free -- I guess in a sense it's only $30 a year for me. They were in HS when it started, used it through College and grad School, and now using it as a cost saving measure to get themselves fully established. I might even feel a bit guilty if not for all the rest of the hamstringing Amazon has pulled over the last several years slowly removing perks and increasing the costs
     
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  3. Johnny Angell

    Johnny Angell Played With Dinosaurs Member

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    What is financial protection for hidden sales?
     
  4. Johnny Angell

    Johnny Angell Played With Dinosaurs Member

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    Yeah, the price went up, but what perks have they removed? Retro price match? How many other merchants do that. Now I get free shipping and a pretty good streaming service. I think it’s a deal.
     
  5. Bryan^H

    Bryan^H Lead Actor

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    The streaming service is good. I give them that. But a big question that has been bugging me for years, and this may not be the place to ask.

    How on earth is Amazon so profitable? Shipping isn't cheap, what my Prime membership costs annually is about 3, or 4 big packages to my door in under a month. The rest of the year they are operating at a loss with free shipping to me.

    their streaming service shows, and content are sky high with prduction costs and streaming rights. Returns are easy, and costly, and...I honestly don't get it. Seems like a Prime membership should be at $300 annually for them to break even. What magic are they making?
     
  6. Message #406 of 414 Sep 20, 2019
    Last edited: Sep 20, 2019
    David Norman

    David Norman Producer

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    Any sort of post purchase guarantee, direct price matches, Release Day delivery on all Media Titles (now no Disney, Warner and Warner Archive are questionable, no Sony MOD, no Universal MOD, questionably on Kino and Shout) FS on all items (no Prime Add-on).

    Best Buy (up to 45 days and a little past if you are a good customers), B&N (up to 30), Target (60+ with Redcard), Walmart (up to 90). Other than doorbuster and Black Friday I can pretty much call or go in to any of these for a refund often past their posted dates.

    With Amazon it's 1 minute past the ability to cancel excluding Preorder guarantee which everyone pretty much has.
    Last think I ordered dropped in price by 50% before it shipped, but unable to cancel. "Sorry -- can't help." Not a problem -- returned it on their dime by making up an excuse and ordered from BBY. They won't even Price Match a direct competitor anymore unless their algorithm decides to change their own price -- no problem, I just order from the store with the price to begin with.

    I guess we'll see what happens tomorrow if Amazon matches B&N 22.50 price for David Tennant. Amazon has apparently added B&N to their "we'll consider it" price change, but those that have already ordered are out of luck unless you call and beg and have a lucky CSR.

    I don't want or need another streaming service for $120 per year (or Kindle or Fire or Music or whatever other stuff I don't use). I want things I can use for a good price and now they add things I don't need, remove things I do need, and increase the price.

    I've literally gotten more than $100 back from BBY in the last 4 months in price corrections mostly on items that Amazon don;t carry or that Amazon was more expensive to begin with, plus free 2 day shipping for basically using my Credit Card to pay the House and Car Insurance for the year plus they give me enhanced RZ points free
     
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  7. TJPC

    TJPC Producer

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    My latest order arrived — Popeye vol. 3 and a CD. The Popeye Blu ray arrived in a very thin bubble envelope and had a smashed case. The CD arrived rattling around in a large box with two heavier items and had smashed spokes. I opened it and the CD immediately fell out! Of course I have extra replacement cases, but what a pain in the ass!
    I contacted Amazon, and they are sending a replacement Blu ray.
     
  8. Todd Erwin

    Todd Erwin Producer
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    And Amazon will likely blame the carrier rather than the idiots at their fulfillment centers who do not know how to properly pack an order.
     
  9. Malcolm R

    Malcolm R Executive Producer

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    I think there's something to that as I receive discs in bubble envelopes all the time with no damage. Some local post office staff must be using the packages for break-time football games.
     
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  10. bmasters9

    bmasters9 Producer

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    And for that, they should be severely censured, maybe fired!
     
  11. TJPC

    TJPC Producer

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    This envelope was the thinnest I’ve ever seen and about 8 1/2 by 14. The Blu ray was able to slide all around inside.
     
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  12. Malcolm R

    Malcolm R Executive Producer

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    Most of the envelopes I've received lately from Amazon with discs are the plastic white/blue kind that say you can recycle them with your plastic shopping bags.
     
  13. Sam Posten

    Sam Posten Moderator
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    So they haven’t made an official announcement and when I search by address they deny it can happen, but for the last week half my deliveries have been same day. I ordered as late as 2pm and I got my packages by 9.
    Love it
     
  14. Clinton McClure

    Clinton McClure Rocket Science Department
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    When you ship on the scale that Amazon does, you get a very hefty discount.
     

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