Was this for a pre-order? I just pre-ordered Apocalypse Now and saw the "once shipped" notice.Just noticed this while checking out:
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Not sure how long it's been like that. But apparently, they are now claiming Prime 2-day shipping does not start until the package actually leaves their hands, and it's now business days. So it can sit around in their warehouse as long as they like and they're still in compliance with the promised Free Prime Delivery shipping benefit, even if it gets stuck in the post office over the weekend.
This Prime benefit is worth less and less. I'll have to consider whether my next renewal is worthwhile, as I don't use any other Prime benefits outside the free shipping. I imagine I could bunch up my orders enough to avoid hitting $120 in shipping charges for the year.
I think so ...Was this for a pre-order? I just pre-ordered Apocalypse Now and saw the "once shipped" notice.
I didn’t know shaving cream came in tins. You sure it wasn’t an aerosol can or does an English accent creep into your writing on occasion?Positive experience: I ordered a tin of Taylor of Old Bond Street shaving cream Tuesday afternoon with free Prime shipping and it arrived yesterday morning.
In this area they really don't need UPS, USPS or FedEx. Most of my purchases now are delivered directly by Amazon from the distribution center they built less than 10 miles from our home.I'm actually surprised that Amazon didn't just buy out UPS. They have the money. I'd even bet that HQ2 would be in Louisville KY since that's where a big UPS hub is located.
+1 and they deliver until at least 9pm. I was behind one of their vans (about the size of a Super Shuttle van) at 9pm as they were delivering...In this area they really don't need UPS, USPS or FedEx. Most of my purchases now are delivered directly by Amazon from the distribution center they built less than 10 miles from our home.
The only downside is that they need to offer a method to hold shipments when you are going to be out of town. I try not to order anything from Amazon when I know we going to be away, but sometimes they have a sale I don't want to pass up. I end up texting my neighbor to pick up the package so it doesn't sit on our front porch for several days (or weeks), but would love to be able to hold delivery like we do for USPS.+1 and they deliver until at least 9pm. I was behind one of their vans (about the size of a Super Shuttle van) at 9pm as they were delivering...
I have had a similar experience with Amazon on a couple of occasions whereby the disc was faulty or scratched in transit and I never had to return the disc and was sent a replacement and I live on the other side of the world. Customers need to realize that with ANY company,you will have an occasion problem regardless of what you order online. Amazon sell a massive range of goods not just dvds and blurays so there will always be a rare problem.Just accept it and be thankful that they exist as a company.After all everyone makes mistakes and if you are polite in your complaint,you will get a favourable response. No company is infallible and Amazon probably send out many thousands of orders every day. The number of complaints must be extremely small in comparison.How about a positive Amazon experience? I opened my copy of the 3D Alita, and discovered that the tray which held the discs had a broken hinge. I contacted Amazon.ca on Monday of this week and they re-ordered it for me for free without requiring me to send the other one back. It arrived today (Thursday). This copy even had a slip case unlike the first one!
It’s not so much an English accent as it is English phrasing and terminology that creeps into my writing and speaking on occasion. Too much time spent watching BBC and reading Douglas Adams books I suppose. (As an aside, I’m from Arkansas but am often accused of having an east coast accent.)I didn’t know shaving cream came in tins. You sure it wasn’t an aerosol can or does an English accent creep into your writing on occasion?
When I posted about my missing order, I had just submitted the email. The page indicated I’d receive a reply with 12 hours. After my post here, I checked my mail expecting an automated response. What I got was a human reply apologizing for the inconvenience and informing me that an order is being shipped to me an will arrive by this coming Friday. That’s excellent customer service and I informed them of that.I ordered a 4K set of all three DaVinci Code movies for 25 pounds. It never arrived and Amazon UK says it is presumed lost. The order page gives me only one option of a refund. This set is now priced at 40 pounds so I don’t want a refund, I want it replaced. So I found the email contact us and informed them I want a replacement and would appreciate expedited delivery at their expense. We’ll see if they will do it.
I’m sad to say over the past year I’ve noticed several of my packages that are final mailed by USPS to have broken seals that would enable someone to see what’s in there. One time, one of three rechargeable batteries was missing. I suspect theft is occurring at our local USPS office.
Our local neighborhood app has people complaining about poor service and misdirected mail. I’ve talked to the postmaster once and got a distinct “I couldn’t care less” vibe from her. I have not been logging the broken seal packages but will not begin that.