1. Sign-up to become a member, and most of the ads you see will disappear. It only takes 30 seconds to sign up, so join the discussion today!
    Dismiss Notice

Amazing Amazon

Discussion in 'After Hours Lounge (Off Topic)' started by Don Peskin, May 18, 2005.

  1. Don Peskin

    Don Peskin Stunt Coordinator

    Joined:
    Dec 31, 2000
    Messages:
    189
    Likes Received:
    0
    Trophy Points:
    0
    5/17/05
    I email Amazon to let them know that there was a defect (damage) to the 5th disc in the Angel season 5 boxset.

    5/18/05
    I get emails from Amazon saying a replacement set has been sent and a postage paid return label is in the mail. When I get the label I should send the defective set back to them.

    5/18/05
    I received the replacement set.

    WOW
     
  2. Jim Douglas

    Jim Douglas Second Unit

    Joined:
    Aug 2, 1999
    Messages:
    255
    Likes Received:
    3
    Trophy Points:
    0
    I've had a couple of sets handled the same way by Amazon. I had always used DVD Express but after having to return damaged sets at my expense I buy all my online stuff from Amazon.

    Jim
     
  3. Andrew Chong

    Andrew Chong Supporting Actor

    Joined:
    May 7, 2002
    Messages:
    739
    Likes Received:
    0
    Trophy Points:
    0
    amazon.ca is similarly customer friendly. I had the same very positive experience with a damaged Grave of the Fireflies dvd. My dealings with them have always been prompt and very helpful.
     

Share This Page