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Airpods Pro official - buyers and owners thread

Discussion in 'Apple' started by Sam Posten, Oct 28, 2019.

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  1. Ted Todorov

    Ted Todorov Producer

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    Many people posted similar comments on the Times article. Keep in mind you can order a single one to be replaced for less, and that with the different sizes in the new AirPods Pro it is even less likely you will lose one

    info: https://support.apple.com/en-us/HT207581
     
  2. dpippel

    dpippel HTF Premium Member
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    Everyone's ears are different of course, but I've been using my APP daily for over a month now and they're VERY secure in mine with the large tips. I have no fear at all that one will fall out and get lost.
     
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  3. Robert Crawford

    Robert Crawford Moderator
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    Do these airpods come with a charger or do you have to purchase that separately?
     
  4. dpippel

    dpippel HTF Premium Member
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    The case is the charger, and it contains a battery that lets you get extended use out of the APP when you're away from the juice. The case can charge wirelessly, and it has a Lightning port as well for charging via cable.

    [​IMG]
     
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  5. Robert Crawford

    Robert Crawford Moderator
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    So are the Airpods Pro the way to go?
     
  6. dpippel

    dpippel HTF Premium Member
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    I would say yes. Their ANC is quite good, they sound great, they're very light and comfortable, and for me they fit much more securely than the regular Airpods. If you're concerned about them falling out of your ears then the APP is, in most cases, the way to go.
     
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  7. DaveF

    DaveF Moderator
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    My sister says:
    Anyone know about this problem and if there’s a fix? Or would Apple take care of it under warranty?
     
  8. Sam Posten

    Sam Posten Moderator
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    I never heard of this but googled it. One solution via reddit:
     
  9. Clinton McClure

    Clinton McClure Rocket Science Department
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    I have heard of one single AirPods Pro issue where they would randomly drop calls every few minutes. The issue was remedied by unpairing then repairing them to the phone. (I think it was on a recent Talk Show with John Gruber podcast.)
     
  10. DaveF

    DaveF Moderator
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    “Wear them weird” isn’t going to work. :)

    She’s going to try to find time to get to an Apple Store to get help.
     
  11. DaveF

    DaveF Moderator
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    I’ll see if she’s unpaired : repaired.
     
  12. Sam Posten

    Sam Posten Moderator
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    It's wear them the right way. If you have leaks you are aiming them wrong.
     
  13. dpippel

    dpippel HTF Premium Member
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    Not entirely true. Everyone's ears are shaped differently. There are people who will not be able to get a decent seal with the APP simply because of their anatomy and the physical design of the product.
     
  14. Sam Posten

    Sam Posten Moderator
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    No doubt. But if your default position is to wear them aimed at the floor for looks, instead of aimed at your mouth so the mics actually work right, you are doing it wrong =)

    Make sure you are using the right size tips and do the fit check
    https://support.apple.com/en-mide/HT210633
     
  15. DaveF

    DaveF Moderator
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    If you can point me to Apple ads or promotional imagery showing this as a recommended and normal way to wear them, I’ll gladly pass it along.

    Otherwise, “wear them weird” isn’t a suggestion I can give my sister :).
     
  16. Sam Posten

    Sam Posten Moderator
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    Every image.
    https://www.apple.com/airpods-pro/

    upload_2020-2-19_10-3-52.
     
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  17. DaveF

    DaveF Moderator
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    Ah. Gotcha. I thought you meant pointing forwards toward your nose or eyes. :)
     
  18. Sam Posten

    Sam Posten Moderator
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    No, they need to be pointed roughly at your mouth.
     
  19. DaveF

    DaveF Moderator
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    Messaged my sister with the pic. Waiting to hear back. She said the regular AirPods were uncomfortable that way. But hadn’t tried the Pros yet.

    otherwise she said the Apple online help suggested all the things that don’t work that are on the internet.
     
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