I am considering quitting retail altogether. I don't need the job or money (lucky). I'm way overqualified for my current job, well-educated, knowledgeable and trilingual (spanish is important). I just went into it to: 1.help people out, 2.play w/ the toys, 3.educate, and 4.make some money in the spare time. However, it's really frustrating. The nicer and better of a person you are, the worse you do. I never intended to do this for to long a period of my life, but still am frustrated. One of the veteran big $$$ salesguys told me to just give his rules a try for a week. 1.W/i 10 minutes make sure you know if they are buying or not. If not, leave immediately. Ask them directly, "Are you buying anything today?" 2.Don't answer questions, especially tech ones. Don't give them your card, unless it's over a 1000. They never come back (my experience too). 3.Never take a tech call or ask if they were working w/ anyone else. If a guy "snakes" you, "snake" them back. 4.The managers are useless, ignore them. However, this is the exact opposite of how I work. What would you guys rec'd or look for in a salesperson? I'd "like" to clean the system up, but I'm not spending a chunk of my life to do that. I'm sure some of you work in retail. Give me some Knowledge here.