Hello everyone, I'd like to ask for everyone's input on what has become a very serious problem for my girlfriend, and in turn, myself. I know that the HTF membership includes a wide variety of occupations and expertise, and I'm hoping someone can offer some ideas, because my girlfriend and I are at our wit's end to get this problem resolved. I'm sorry for this lengthy post but I feel a detailed explanation is necessary. About four years ago my girlfriend moved into a duplex in Kansas City, Missouri. Shortly after she had moved into this house, a previous lessee began having fraudulent mail delivered to my girlfriend's address - this person joined several book clubs and had books delivered to her home, and had the bills to my girlfriend's address. This was just a minor annoyance until this person tried to have checks printed with my girlfriend's address and delivered to a different address. The check company was smart enough not to print the checks, and my girlfriend got the rejection letter in her mailbox. It soon became apparent that someone was stealing mail from my girlfriend's mailbox. Credit card statements, bills, and even the title to her car were conspicuously absent from her mail. Repeated phone calls to the proper agencies got these issues resolved, but the fraudulent activity continued to escalate. My girlfriend has been forced to run a credit check with each of the major agencies every six months, and fortunately no damage appears to have been done to her credit so far. The problem escalated further a few months ago when my girlfriend received several change of address forms with this previous lessee's name (and several aliases) on them - this person had gone to the post office and arranged to have HER mail delivered to my girlfriend's address. My girlfriend immediately called the postal inspector and informed them of what was happening, and, incredibly, was told that it wasn't a crime for someone to have their mail delivered to her address and to physically come to the house to pick it up. Obviously my girlfriend never gave her consent for this person to do so, so I can't believe that's true. We have removed the mailbox from the front of the house and instructed her mail carrier to use only the mail slot, but apparently this person still has been able to take items out of the mail slot by reaching inside. Recently my girlfriend rented a post office box and has forwarded all mail to her address to that box in order to correct the problem. Now for the scary part. A few weeks ago, my girlfriend and I were on vacation, and we returned on a weekday. We were in her house earlier than either of us would usually be home from work, and were watching TV in the living room when we heard a noise. Someone, obviously expecting the house to be vacant, was reaching into the mail slot and trying to take any mail inside. We immediately ran to the window and saw a man walk back to his car, which he had parked in the driveway. We were able to get his license plate number as well as a good description of the man and his car. My girlfriend immediately called the police, who didn't seem too concerned about the situation, but informed us that they would "keep an eye out for him." They didn't even give her a report number. Over the past week or so we have been in contact with the police and the postal inspector several times and have received no definitive information about what is being done to correct the situation. My best friend is a police officer with the KCPD who works in a different patrol than the one that includes my girlfriend's residence, so he couldn't do anything for us, but took the license number and told us that he would check it, and that we should ask the first officer to take a miscellaneous investigation. He checked the plate number and told us that it came back with a different vehicle description - indicating the plate was stolen. When my girlfriend called the first officer back, he had to ask for all the information again because he had failed even to write it down when talking to her the first time. We were outraged at this, and demanded that he take an investigation. He took all the information again, and told us he would call back with a case number. More than a week has passed and he still has not called back. We are absolutely infuriated by the lack of effort and gross incompetence being shown by the KCPD and the postal inspector, when we have basically provided them with all the information they could possibly need on a silver platter. License number, records of all correspondence with the various authorities, even the previous lessee's name, address and Social Security number. We have evidence of someone physically trespassing on my girlfriend's property and committing mail fraud. Nothing has been done. We realize that the authorities are busy, but we are tired of being blown off by the people who we pay to protect us. My girlfriend lives by herself and I hate the thought of someone coming by the house when she might be there alone. Someone, who at the very least is probably a criminal for having stolen license plates, is out there, free to come and go by the house as he pleases, and nobody seems to be interested in doing anything to prevent him from continuing to do so. What else can we do? We're on the verge of threatening legal action against the police, and we're going to be contacting the local news stations soon to inform them of the situation and hopefully get our story told. Should we consider a private investigator? We're ready to try just about anything to keep this from happening any longer (including moving and not leaving a forwarding address to try to prevent the problem from following us). One word of caution - while we're open to many options, a firearm is not practical for us, so please don't suggest one - I really don't want this thread to get derailed because of that. Any other advice anybody could give would be greatly appreciated. Thanks for reading this lengthy post.