Noel Aguirre
Supporter
If you take it back to BB you won’t get an exchange as they are sold out of steels. Just a refund. Btw what was the Psycho issue? I have the release and interested. Hopefully you’ll get an exchange from WB for Poltergeist.I haven’t opened my Best Buy steelbook, was intending to wait until closer to Halloween. Am rethinking it at least to the extent of checking for the potential glitch. So if multitudes of buyers experience the same frozen picture at the same spot with different brands of players, but not everyone has it happen, or if it happens with the same disc but not every time, what’s the remedy? Obviously it likely wouldn’t help to return it to the physical or online store for replacement. How widespread would the problem discs have to be for a factory exchange or repressing? I went through the 4K Psycho replacement procedure, and it was smooth and easy (unlike the Criterion Citizen Kane Blu-ray fiasco - since it didn’t impact the 4K disc I didn’t bother). Guess time will tell how Warner Bros. addresses this.