Update: Well, the whole process with GoRoostr was exceedingly easy from start to finish. After I submitted the condition rating for my laptop to them I received a FedEx Ground shipping label almost immediately. I was informed right away when my shipment was received, and they issued payment via Paypal exactly when they said they would for the amount they said I would get. Easy-peasy! They offered the highest appraisal amount of any service I evaluated, and their communication was top-notch. I'm a very satisfied customer and can recommend them without hesitation.