picture lose

  1. rconner15

    Losing Picture on LG OLED55B7A

    Hi all, I'm having issues with a recently purchased LG OLED55B7A. When viewing content through my xbox one x or apple tv 4k, the picture occasionally goes out, displaying a gray screen. I've attached a photo that shows the condition. The issue is intermittent, and may go a week or two before...