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Gotcha.

The replacement disc is free, is it not? How can they take five bucks off?

^ Thank you for the information Paramount.

They wouldn't just be giving it to you. You've got the product in your possession. Just because you may have received it as a gift or lost the receipt doesn't change the fact that it's defective. I've been involved in several DVD product replacement programs and not one of them required a...

Why would they require a receipt? You're in possession of the defective item. It's not as if two people can return the same disc.