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That is all I can think of. Contacting Amazon support is likely futile, as they typically are very quick to lay blame elsewhere (see my earlier post regarding the DV issue across most devices).

App/device compatibility.

Seeing UHD and HDR on Prime Video does not necessarily mean you own it or the version available to you to view will be in UHD/HDR. All it means is that it is available in UHD/HDR. If you see the box More purchase options and it has an option to rent or purchase in UHD, then it will likely only...

This is actually an issue across most devices currently, even Amazon’s own FireTV devices. I tried calling tech support about it and got nowhere. Agents blamed the content provider (which almost made me fall out of my chair considering that the two programs I was calling about were Prime...