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We cancelled DirecTV back in October, and were told that boxes and return shipping labels would be shipped to us to return the old equipment. Then we got a vague e-mail telling us not to bother returning the equipment and instead recycle it. I called to confirm, and got 20 different answers from...

Make sure you have receipts for any equipment (modems, etc.) they required you return. I read an article recently where a woman received a bill six months later for not returning her equipment, even though she had a POD from UPS. AT&T (Abusive Talk & Torture) fought her tooth and nail until she...