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  1. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    I received two texts from T-Mo today, one notifying me that next month my monthly Netflix charge would increase from $7 to $16 due to Netflix's price increases last October and a change in the deal between the two companies with T-Mo only covering the cost of ad-supported Netflix ( :angry:boo!)...
  2. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Disney sees that as a third party promo, meaning you would have to make the changes with Verizon, since technically you are “paying” via Verizon. That is how I have Netflix setup thru T-Mobile. T-Mo pays Netflix for the Basic HD tier and I pay T-Mo the difference for the premium 4K tier.
  3. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Call, I guess. I didn’t have to do anything since I switched to the Duo Premium bundle last month.
  4. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    You either need to have a bundle already or both accounts need to have the same email/User ID.
  5. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Disney's response to Hulu content not being in Dolby Atmos:
  6. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    You may need to restart the app.
  7. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    I'm on the Premium Duo bundle (D+and Hulu w/o ads). It came out to the same price that I would be paying monthly for D+ w/o ads and Hulu w/ads if they were not bundled. Kind of a no-brainer.
  8. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    You have to have a premier bundle, I believe.
  9. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    True, but the Atmos track is killer, and it has been playing in Atmos on Disney+ in other territories that do not have Hulu.
  10. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Disney+ added a Hulu tab today for those subscribers who have a bundle plan. The bad news is that titles we were hoping to get in Dolby Atmos when this happened, like Only Murders in the Building and Prey are still in only 5.1.
  11. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    You may have to call support. If your subscription is cancelled but still active, you can’t switch to a bundle.
  12. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    I just checked, and they do not appear to be upscaled, since the titles do not appear to have any interlacing issues that some upscaled shows on Hulu have. NYPD Blue, the first 8 seasons, have been reframed for 16:9. This was an intentionally gritty-looking show, so it will likely appear to have...
  13. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Indiana Jones is coming to D+ on 5/31! https://www.mediaplaynews.com/indiana-jones-movies-series-to-stream-on-disney-starting-may-31/
  14. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Actually, we probably watch more NatGeo programs than anything else on Disney+.
  15. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    It will likely be movies no one is watching, series that lasted one season that no one is watching, and one-off specials that no one is watching. They may also begin licensing out some of the content on a rotational basis to other providers. This is essentially what other studios have been doing...
  16. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    The more correct phrasing would be "first major subscription streaming service" or SVOD.
  17. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    From the article: FandangoNow offered movies in IMAX-Enhanced until the service was merged with Vudu, and Sony's BRAVIA CORE service offers many of the studio's movies in that format.
  18. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Ad-supported tier not available on Roku. https://www.nexttv.com/news/disney-plus-launches-ad-supported-tier-sans-roku-support?utm_term=19D74DFF-73B8-4562-AE7B-AA0DF78202CB&utm_medium=email&utm_content=8E7455A8-D480-496B-BFD2-C13A98F23B1E&utm_source=SmartBrief
  19. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    I was a charter subscriber so my annual renewal already kicked in at $79.99. No need to downgrade for another year.
  20. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Monthly is going up to $10.99 a month for the ad-free version we have been using for three years, annual going up to $109.99. Can't remember what the Hulu bundle will be, but they usually do not offer ad-free Hulu in a bundle. There have been rumors ever since Iger resumed the position of CEO...
  21. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    I would call customer service.
  22. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    That episode has me ROFL every time I watch it.
  23. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Atmos is fixed on Apple TV and Roku, but now FireStick only plays in stereo.
  24. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    That is what I said to the next agent after being transferred. The agents monitoring Social Media for most of these streaming services, for some odd reason, are kept completely separate from the chat and call support, so often have no clue about any ongoing issues.
  25. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Chat agent at Disney+: :rolling-smiley:
  26. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    It is not a problem of a device not picking the correct audio track. Something on the Disney+ side is stripping the DD+ 5.1 track of its Atmos metadata and flag, affecting nearly all streaming devices.
  27. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    Finally got thru to an agent, they are aware of the Dolby Atmos issue affecting multiple devices. No ETA at this time, but agent did suggest customers log a ticket either on chat, call-in, or e-mail for possible compensation once the issue is resolved. Apparently this has been going on since 10/14.
  28. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    It would be helpful if everyone would post what device they are having an issue with.
  29. Todd Erwin

    Disney+ Disney+ Streaming Service (Official Thread)

    And wait times are atrocious right now
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