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So I just updated the software on my ATV and now my LG magic remote doesn’t work. Any ideas?

:(

Installing an update to ver. 15.0. Fingers crossed. ;)

That’s the version I’m on.

Verizon Gigabit connection.

And thanks everyone for the suggestions. I really appreciate everyone trying to help. :)

Yes. Have tried all that.

Nope meaning no change after trying it at my parents home in their 4K tv.

I actually even brought it to my parents house in another town and tried it. Nope. :(

Tried all of that. No change.

Yes Although I did get Vudu 4K on my first generation. Maddening

No idea. But it’s certainly not a Netflix or Vudu issue.

Remember guys I’m getting Netflix 4K and VUDU 4K from my other providers like my PS5, XBOX SERIES X, the app on my LG OLED so it’s definitely an Apple issue, NOT Netflix.

New Beta software update 15.0 Same results:(

For me that is. ;)

Another Beta update. Same result. Netflix and Vudu still showing HD labels for 4K content.

For the record, It changed the result for films on the iTunes app. HD before the beta. 4K after. And that’s what I primarily use it for. I may just keep it and hope it resolves itself after a few more updates. I can stream Netflix and VUDU in 4K on other devices.

Did that too.

Thanks for all your help Carlo but I dunno if I wanna go thru that process. And I shouldn’t have to. It should all work. I want to believe it’s just a labeling issue but I’m not so sure any more. Like I said, thanks again. :)

Here’s mine. My receiver doesn’t do Dolby Vision so it defaults to HDR.

And obviously there are still issues. Frustrating

How would I do that?

I seem to be enrolled

Is your version the exact same as mine? 14.7 (18M5533c)

Yes. Also my Yamaha receiver only shows 5.1 not Atmos. If it was just a labeling issue, wouldn’t my receiver show Dolby Atmos?

So there’s another version other than 14.7?

Also the Vudu app still showing HD. And NOT HDR according to my LG picture mode. Only shows vivid. And only 5.1.

See below

14.7.

I’ve got good news and bad news. 14.7 resolved all the issue EXCEPT for Netflix. Still shows HD. WTF??