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Is it possible that the sales tax issue is the reason Amazon is promoting 3rd party sellers? I know since the first of the year I've had sales tax added to all my purchases directly from Amazon, but they still do not charge sales tax when I order from a Marketplace vendor. ---------------

I wouldn't buy something labeled like that, but I've been pretty lucky about not needing to exchange many orders, and so far I haven't had any significant customer service complaint with Amazon. My biggest issues with them are occasional delays in receiving orders and their rising prices...

I admit that getting the product you want in pristine condition is the desired outcome, but getting it for free because the packaging was slightly damaged is not a bad thing. ---------------

I don't know about that. My purchases from Amazon have really declined recently. I haven't purchased anything from them since July, and I've placed 26 orders in the last six months, which would put me on course for an annual order total of about 52. By comparison, here are my order totals for...