A few years ago I was able to get Universal to give me new codes for the Back to the Future trilogy. I think I had to send them a scan of the expired code sheet -- it's been awhile, so I do not remember all the details.
Okay, just to make things even more weird, the Roku Premiere 4K in our basement -- a newer model 3920X -- does have the user profiles on Prime Video. The Premiere 4K in the bedroom without the profiles is an older model (not sure of the number without checking).
EDIT: I just checked the model...
I just checked the Premiere 4K in our bedroom -- had to fold some laundry anyway. :) That unit does not have the Amazon profiles, the device is running the latest Roku OS and the Prime Video app is up to date, too. Very odd. We rarely watch Prime in that room, so I hadn't checked it -- I just...
Something I just discovered -- Vudu provides no way to clear your viewing history for any material you may have already watched. I bought the complete series of The Office on Vudu during a sale a few years ago, and decided to start re-watching again. Every episode is marked as having been...