Depends on who you ask. Personally I think it takes Tosh too damn long to send out the discs and I personally experienced waaaaayyy too much tedium configuring the Ethernet port (and shortly after getting everything connecting okay with DHCP and DNS off, Paramount's little instruction sheet...
Andrew:
Search for Adam Barratt's posts in HD DVD firmware threads. He's posted some wicked helpful information about burning: recommendations of burning software, settings, making sure disc is spotless, trying new media if you have continued difficulty, etc.
Your last two sentences are precisely why I have to disagree with your first two. Although we can probably find anecdotal evidence to support both "sides," it seems to me that the reason my HD-D1 got hosed is because I tried to play Bourne Identity without updating the firmware first. The...