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  1. Nelson Au

    Forced to switch from DSL to U-verse

    Thanks, I'm back on the Internet! :) Install was involved, but pretty straight forward. I like to watch the install so I can see what was done and ask questions. The guy set it up so the Gateway will connect to a modified wall plate what has a data jack and a one for the phone. The gateway's...
  2. Nelson Au

    Forced to switch from DSL to U-verse

    Thanks Dave for the additional insights on DSL vs the newer options. It's really surprising to me as I hadn't been paying attention because I was fine with my service. The biggest thing is what sounds like the dismantling of the telephone lines. I have an appointment with AT&T this morning to...
  3. Nelson Au

    Forced to switch from DSL to U-verse

    Great to hear about your positive experiences with U-verse! But I'm amazed at the rate you are paying. My speed is a fraction of yours and I'm paying nearly that much. AT&T must have wildly varying rates or contract deals per areas in the US.
  4. Nelson Au

    Forced to switch from DSL to U-verse

    Thanks Robert, Dave. Regarding having a tech come over to do the installation, I learned that my friend had ordered his U-verse service on-line and checked the right boxes and was able to get self install that way. Because I made my order by phone, they wouldn't give me the option. I suppose I...
  5. Nelson Au

    Forced to switch from DSL to U-verse

    Hey guys, I guess I'm posting partly to vent and partly to ask questions. I've been happily using DSL since 2004 from AT&T. Same modem since then too. Last Sunday afternoon my internet access stop working. I rebooted the modem and waited an hour and had no resolution. Very long story...
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