It's like with anyone who's expertise you seek; layer, doctor, mechanic, carpenter, etc., it's up to you to find a good one. If I needed my gall bladder removed and the first 2 doctors were arrogant ,the next two seemed stupid, the next three were to young, etc., I would not take it upon myself...
Actually , the % mentioned in the last post is probably close to what I experiance. I would add that the people who do have more knowledge than some of the better salesmen in the industry have that knowledge very focused on a narrow catagory and also possess it in a vacuum...... That is to say...
Terrance asked " what is wrong with getting good customer service?" ........ A friend and I orderd from Reliable and we had a great experience with them. We both got ours for 700.00 shipped back in August. Their shipping was top notch, the ES came in a x-tra box with the little popcorn...
Don't sell the Magnolia's and others short...I used to work at one and that' where you get good...Sometime the mom and pop's or custom instalation stores can't consistantly offer a good salesman enough money...the mid-fi mid-size companies get enough foot traffic that a knowledgable person, on...
I have stopped trying to keep up with camcorders, analog t.v.'s, vcr's, portables, boomboxes, shelf systems, and even most of the low-end sattelite systems.....these are commodity items, they aren't worth my time, you don't need me for that kind of equipment and I will happily hand you off to...
You should expect more from a specialty retailer, however ,consider these thoughts; 1.) he may not be representative of the store's salespeople as a whole... 2.)He may be new 3.) He may not care for the particular brand enough to learn much about it... 4.) He has to keep up with dozens of...