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No problem at all. If you measured the correct voltage [21 VDC I believe] with a multimeter then that should not be the issue. I found this replacement [no power brick] on eBay for a price that's not all that more than what you'll likely pay for the power brick alone. Also found the manual if...

Welcome! My guess is it's some sort of power issue. I know you said you tested the power brick but possibly the power connection on the actual unit was damaged? Have you tried holding it in place to see if power is received, even temporarily? That might be revealing but, either way you'll...