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Hi Keith, >>So, I went to the office today to pick up the 'JA555ES. The first thing that struck me odd is that the box Sony used to ship the deck in is three times the size of the Sony box the deck originally came in (which I have). The box Sony chose looked like it was for a computer...

Hi Keith, >>Sony does not give out a direct phone number for the Bristol facility. I tried to get it in advance of going there. What you will have to do is call 1-800-282-2848 and follow the telephone tree to the repair department. They should be able to give you the status of your repair. I...

Hi Keith, If it is not to late would you please get a phone number from the Sony repair shop in Bristol for me? I sent something there for a repair and I have not heard back from them. Thanks, Glenn [email protected]