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That IS bad service. Imagine calling a business, getting the wrong department, and the person refusing to transfer you or provide the correct number. I doubt customers fail to see this point, but I know some servers do! In the bigger picture you might attribute some of that attitude to the...

The server kneeling down and invading my personal space is a turn off for me too, even if she is cute. Then again, maybe I don't know a good thing when I have it :)

Alot of the suggestions seem rather obvious, but then I've spent several years working in restaurants and my mom is a waitress. As customers remember that some of the things, like getting around to fill water, getting the check out, is not always because of a poor server. If the place looks...