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Mike, I'm glad to hear that you have had nothing but good experiences with Directv. I just couldn't take a chance on a company that made such a bad first impression. As the manager I spoke to said, "I know that there is no way that I can undo the first experience that you had." While he...

I hope this is in the right section. If not, please move to the appropriate section. I was looking to invest in a DVR with a dual-tuner and more recording time than the Dish Network 501 receiver that I currently have. I decided to check out Directv because I've been told that new customers...