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Returned the Insignia subwoofer to Best Buy. Returning the Vizio sound bar for credit. Purchased a Sony bar and subwoofer and now have excellent sound. Problem solved. Thanks for your advice. Ed

Took the sub to Best Buy. They tested it and said the speaker was ok. Then they hooked it up to Insignia bar and it would not work. Is it possible I had a bad speaker and a bad sound bar???

Basically the OMs say to plug the sub into power, turn on and connect to sub out on sound bar. Doesn't work. Sound bar is Vizio VSB200 and sub is Insignia NS-RSW211. Spent hours at Best Buy and they couldn't make it work. Their solution was to install home theater and then make bar and sub...

Read all over about these combos. Have Vizio sound bar with sub output. Tried two different powered subwoofers and can get no sound. Any idea why? thanks