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I did receive my replacement discs of WAC's Prisoner of Zenda and The Magician. Both have the same video stutter problem. I called WAC customer service; they are going to look into the problem, and (a) either fix the DVD mastering and send new copies or (b) refund my money if they cannot fix...

To follow up on my prior post about the mastering problems with Prisoner of Zenda and The Magician, I did call WAC customer service about the defect. The rep said the procedure with a complaint like this is to first send me replacement copies of both DVDs. If the problem is still present on...

I have a question about the new WAC DVDs of Prisoner of Zenda (1922) and The Magician. On both of these discs, whenever anything moves horizontally in the frame, there is a very definite video stutter about twice a second. It sort of looks like a freeze frame and is constant throughout the...

I installed the 2.0 firmware last night on my A30. The upgrade all seemed to go nicely. However, I soon noticed that some of my DVDs, both SD and HD, would cause the player to make a "grinding" sound during the first 7-8 minutes of the disc. It's as if the player was having a hard time tracking...