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Might be because I have it set on "Source Direct" under "Video Format" (the player)...Will try that....

Forgot to mention..it's connected via HDMI cable...I tried the "Live Chat" @ Sony & they said to use the component outputs/inputs to get upscaling..is this true?

I just got my first Blu-Ray player. It is a Sony BDP-S500, but this is a general question. If you're playing a regular DVD movie (not Blu-Ray), does the player have to be set to "upconvert" to 1080p (it, the player, upscales to 1080p)?..It is connected to a Sony 52" XBR5 LCD TV. If I play a...