Thanks John!
I'm not suprised that Charter support is confused :)
So, the last gasp: There's a little hole on the back of the cable box that says IR next to it. Is there any chance that its a digital optical out? Is it common at all for cable boxes to have digital optical out? Charter's...
Recently I bought a Sony HT-in-a-box from Best buy. Pretty nice starters kit it seems, and I'm happy.
Here's a link to the product, and here's a picture of the back of the receiver.
My DVD player has digital coax to the receiver for surround sound audio, and rca video directly to the tv. It...