>>There is something seriously wrong with Digital Eyes. Digital Eyes, in it's current state, is nowhere near what they once were, probably due to the aforementioned buyout. Don't expect to get any responses from them if you're looking for any credit. After attempting to cancel discs and...
>> I'm having a problem with them right now as well. I placed an order and received the confirmation. Then I received a shipping confirmation, and noticed that they added an extra $4 to the shipping charge. They have not responded to my email asking about it, and their phone message says they're...
I am the buyer/owner/founder at Digital Eyes. We still have the title on order at our distributor and I can assure you that the title is still backordered there. We only have one source for SACDs and continue to wait for it to come in stock. I am sorry that it has not come in yet. We are...
We did get confirmation from an industry person yesterday that 800.com is on the ropes. Fu**edCompany.com led with them yesterday and I rarely see them post erroneous information. Sometimes they post early, but rarely incorrectly.
Mark
Digital Eyes
I can confirm that it was only released in one version. The copies we received stated Theatrical Version on the back of the case. The information we have received from our supplier is that the title is Not Rated. IMDB reports that it was released in theaters as an R-Rated feature and...
The item was not listed as in stock. It was listed as ships in 2-3 days on average which is our normal restock for out of stock titles. I am sorry if we misrepresented the status.
I also apologize for publicly stating the title you ordered. I have deleted this from my post for you...
Jeff,
Thanks for the post. We normally can ship items in 2-3 days if we are out of stock on an item. Unfortunately, the item you ordered (deleted) is not in stock at any online vendor that I checked. The manufacturer is sold out of the title as well as every other distributor we deal with...
I hate to even use this as an excuse, but Bin Laden is almost totally responsible for the delay.
Our new releases typically ship on Tuesday or Wednesday at the latest from our distributor in Las Vegas. The product was picked up by UPS on Tuesday and delivered via truck to Nashville. It...
According to our supplier (Image Entertainment) the title is going to be severely allocated according to Fox. We were told this 1 week before the title even cutoff for dealer pre-books. As a result, we were told to expect to be shorted. I talked to a couple other distributors and was told the...
Gunnar,
The inventory status is accurate for probably 95% of the listed items. The site will hopefully be updated completely by tonight. Please be assured that we are working very hard to complete the transition.
Thanks,
Mark
Digital Eyes
Thane,
Just called the office and Rob says he let the check slip through. He is sending the check out today and you should see it in 2-3 days.
Gunnar,
I show that we received the order for M. Hulot's Holiday on on Tuesday. We have temporarily run out of the title and will have more in stock...